In today's ever-evolving multifamily environment, compliance with fair housing regulations is more complicated and nuanced than ever before! Elevate your maintenance team's expertise with our 60 minutes power-packed session: "Fair Housing Pitfalls to Avoid in Managing the Customer Experience for Maintenance Professionals” presented by Fair Housing expert Doug Chasick.
This session identifies the most common issues faced by Service Professionals while interacting with residents and shares proven industry best practices to minimize the possibility of your community being named in a fair housing complaint or lawsuit.
Our review of the current fair housing guidance and best practices will equip maintenance professionals with the knowledge and strategies needed to navigate potential pitfalls. From understanding key regulations to implementing best practices in customer interactions, attendees will gain invaluable insights to foster a culture of compliance and excellence within their organizations. Join us to ensure your team is well-prepared to provide exceptional service while upholding fair housing standards.
Webinar Objectives
Webinar Highlights
Who Should Attend
All on-site and multi-site personnel including Regional/Area Managers, Community Managers, Maintenance Managers, Service Professionals, Training and HR Professionals.
Date | Conferences | Duration | Price | |
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Aug 22, 2024 | Navigating Fair Housing Compliance in Collections and Evictions | 60 Mins | $199.00 | |
Jul 24, 2024 | Disability Deep Dive for Service Professionals | 60 Mins | $199.00 | |
Jul 18, 2024 | Uninvited and Unwelcome: Dealing with Squatters Effectively and Legally | 60 Mins | $199.00 | |
Jun 18, 2024 | Is It Still a Zoo Out There? Recent Developments in Managing Assistance Animal Requests | 60 Mins | $199.00 | |
May 21, 2024 | The Latest on HUD's Disparate Impact Rule & Background Checks! | 60 Mins | $199.00 | |
May 06, 2024 | 2024 Fair Housing Compliance Review and Mid-Year Updates: Navigating New Rules, Protected Classes, and Regulatory Changes! | 100 Mins | $199.00 | |
Mar 20, 2024 | Fair Housing Compliance for the Violence Against Women Act (VAWA), Domestic Violence, Crime Free and Nuisance Laws. | 60 Mins | $199.00 |